Frequently Asked Questions

Q: Is there a setup fee?
A: Yes, we charge a $35 logo setup fee in order to convert your logo to the proper file type for laser cutting.

Q: What is your turnaround time?
A: Our current turnaround time is 14 business days once full payment has been received.

Q: Will my logo work as a custom branding iron?
A: We're unable to guarantee all logos will be able to be cut as a branding iron. We cut our branding irons from a sheet of stainless steel so there are limitations. It's possible that we made need to make small adjustments in order to get your logo to work properly.

Q: Is it possible to get a sample before placing an order?
A: Due to the cost of producing just one branding iron we're unable to provide samples. With that said, we are capable of creating a 3D illustration in a PDF format free of charge. If a sample is required, we'd require an $100 non-refundable payment. If you should happen to place the order we would simply apply a credit of $100 to the purchase price.

Q: Where are your custom branding irons made?
A: We're proud to say that our custom branding irons are 100% Made In The USA, right here in Kansas City, MO.

Q: Do you offer personalized handles?
A: Yes, we can create handles with corporate logos or messages. The print space is 3" wide and 1/2" tall. There is a $30 setup fee and print fees vary based on quantity.

Q: Do you offer any special packaging?
A: Yes, we can package your brand in one of our beautiful pine gift boxes. Your logo or message can be laser etched on the lid and your brand will be wrapped in a bandanna and placed inside the wood box. Please see additional costs above.

Q: Do you offer personalized handles?
A: Yes, we can create handles with corporate logos or messages. The print space is 3" wide and 1/2" tall. There is a $35 setup fee and print fees vary based on quantity.

ASI Brokers: Please call us at 800-985-5358 for details.